Specific privacy statement of Western Balkans Alumni Association (WBAA) online community

Introduction

As the Commission service collects and further processes personal data, it is subject to Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (Text with EEA relevance).

Context and Controller

What personal information do we collect, for what purpose, under which legal bases and through which technical means?
Types of personal data. Information can relate to the following data:

  • First name
  • Middle name(s)
  • Last name
  • Education record (Academic title and institution)
  • Date of birth
  • Citizenship(s)
  • Gender
  • Contact details (email address, country of residence, home address etc.)
  • Current employment status and sector

Purpose

The Directorate-General for Education, Culture, Youth and Sport (DG EAC) is in charge of the policy part of the Western Balkans Alumni Association (WBAA). Over the years it is expected that more people who have benefited from EU funded mobility programmes want to join WBAA. Being able to contact past and present beneficiaries enables the Commission to conduct surveys and follow their careers, thus assessing the impact of its programmes in the long term. Such assessment is both an obligation and a useful policy tool allowing WBAA to improve. It also allows registered users to network amongst themselves.

Legal bases

The legal bases for the processing operations on personal data are:

  • Regulation (EU) No 1288/2013 of the European Parliament and of the Council of 11 December 2013 establishing “Erasmus+”: the Union programme for education, training, youth and sport (2014-2020).
  • Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (Text with EEA relevance).

Who has access to your personal data and to whom is it disclosed?
Access to your personal data is granted to selected European Commission personnel and an appointed service provider. With your agreement, other WBAA members will be able to see your contact information and other relevant information you chose to share.

How do we protect and safeguard your information?
The collected personal data is saved on servers of an external IT company acting as a data processor under contract for the European Commission (EC). The company shall act only on instructions from the European Commission; shall comply with the obligations set out in the Regulation (EU) 2018/1725.

How can you verify, modify or delete your information?
In case you wish to verify which personal data is stored have it modified, corrected or deleted, please contact us using Contact us section of this website.

How long do we keep your personal data?
The data will be retained as long as WBAA exists or until you decide to erase your data.

Contact information

For any questions related to Erasmus+ or WBAA and your rights, feel free to contact us, explicitly specifying your request. Users can contact the Controller by sending an email to info@western-balkans-alumni.eu or phone: +49 221/29492400.

The abovementioned landline number for communication towards the Service Provider “GIZ and partners“ is available Monday – Friday from 9:00 – 18:00 CET. In urgent cases you can also call beside this office hours in order to get a response. But please use also the other available communication channels like E-mail or the Community Messenger. Thank you.

Any information relating to processing of your personal data is detailed in the register of the Data Protection Officer of the Commission.

Technical Support
WBAA Service Provider: it-support@western-balkans-alumni.eu
Phone: +49 221 277289838
(Monday to Friday, 09:00 to 18:00 hrs CET)

Contact address
Western Balkans Alumni Association (WBAA)
c/o GIZ and partners
Rue de la Charité 33
1210 Brussels
Phone: +49 221 29492400

Resources
In case of conflict, complaints can be addressed to the European Data Protection Supervisor www.edps.europa.eu

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