Legal Mentions


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When you use and access the website, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the website, to provide analytics, or to store your preferences. We use both session and persistent cookies on the Service and we use different types of cookies to run the website. Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

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Contact address

Western Balkans Alumni Association (WBAA)
c/o GIZ and partners
Rue de la Charité 33
1210 Brussels


In case of conflict, complaints can be addressed to the European Data Protection Supervisor

Contact information

For any questions related to Erasmus+ or WBAA and your rights, feel free to contact us, explicitly specifying your request. Users can contact the Controller by sending an email to or phone: +49 221/29492400

The abovementioned landline number for communication towards the Service Provider “GIZ and partners“ is available Monday – Friday from 9:00 – 18:00 CET. In urgent cases you can also call beside this office hours in order to get a response. But please use also the other available communication channels like E-mail or the Community Messenger. Thank you.

Any information relating to processing of your personal data is detailed in the register of the Data Protection Officer of the Commission:

Technical Support


Disclaimer: Due to technical reasons Kosovo* is written without the Asterix in some places in the community. But also in these cases this designation is without prejudice to positions on status and is in line with United Nations Security Council resolution 1244 and the International Court of Justice Opinion on the Kosovo Declaration of Independence.